Responsible Gaming – Play Smart, Stay in Control with kikrya
kikrya believes gaming should always be fun. Here you will find every tool and resource you need to keep it that way — on your own terms.
At kikrya, responsible gaming is not an afterthought — it is built into the foundation of how we operate. Our platform serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the rest of Bangladesh, and we take seriously the trust that players place in us every time they log in.
We know that for the vast majority of our players, gaming on kikrya is a recreational activity enjoyed responsibly. However, we also recognise that for a small number of people, gambling can become a problem. That is why we invest in prevention tools, player education, and dedicated support pathways — so that every kikrya player has the resources they need to stay in control at every stage of their gaming journey.
This page explains the responsible gaming tools available on kikrya, the warning signs of problem gambling, how to use our self-exclusion and limit-setting features, and where to turn if you or someone you know needs help. All players must be 21 years of age or older to register and play on the kikrya platform.
Our Commitments to You
Six pillars that define how kikrya approaches player safety and well-being
Strict 21+ Age Verification
Every player who registers on kikrya must confirm they are at least 21 years old. We carry out age verification checks at registration and again at the first withdrawal request. Any account found to belong to a person under 21 will be permanently closed and all funds returned. We do not make exceptions to this rule — protecting minors from gambling is one of our highest obligations.
Age ProtectionDeposit Limits You Control
kikrya allows you to set daily, weekly, and monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately — you cannot deposit more than your chosen threshold within the selected period. If you request an increase to your deposit limit, a mandatory 7-day cooling-off period applies before the increase takes effect, giving you time to reconsider. Decreasing a limit is always instant.
Player ToolSession Time-Out
Our session time-out feature lets you set a maximum duration for each gaming session — from as little as 30 minutes to several hours. When your chosen session limit is reached, kikrya will notify you and offer you the option to log out. You can also enable reality-check notifications that pop up at regular intervals during play, reminding you of how long you have been playing and how much you have spent or won in that session.
Player ToolSelf-Exclusion – Take a Break or Step Away
If you feel that gambling is causing you stress, financial strain, or relationship difficulties, kikrya's self-exclusion feature allows you to block yourself from accessing your account for a set period. You can choose a temporary exclusion period of 1 week, 1 month, 3 months, or 6 months, or you can request a permanent self-exclusion with no end date. During exclusion, you cannot deposit, play, or claim bonuses. Contact our support team at [email protected] or via Telegram @kikryaofficial to activate self-exclusion immediately.
Self-ExclusionFull Transaction and Betting History
Transparency is central to responsible gaming. Every kikrya player has access to a complete history of their deposits, withdrawals, bets placed, games played, and session durations — available at any time from within the account dashboard. Reviewing your history regularly is one of the simplest and most effective ways to stay aware of your gambling habits and catch any early signs that things are getting out of hand.
Transparency24/7 Responsible Gaming Support
Our support team is available around the clock — 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all public holidays. Whether you want to set a limit, request a cooling-off period, ask about self-exclusion, or simply talk to someone if you feel your gambling is becoming a concern, our team is here. Reach us via live chat on the kikrya platform, by email at [email protected], or on Telegram @kikryaofficial.
24/7 SupportWarning Signs to Watch For
Problem gambling can develop gradually. These are the early and later-stage signs to be aware of
- Spending more money or time gambling than you originally planned, and finding it difficult to stop once you start.
- Chasing losses — betting more after a losing session in an attempt to win back what you have lost.
- Neglecting work, studies, family responsibilities, or social commitments because of time spent gambling.
- Borrowing money, selling possessions, or using savings earmarked for essential expenses (rent, food, utilities) to fund gambling activity.
- Feeling restless, irritable, anxious, or depressed when not gambling, or using gambling to escape negative emotions or stress.
- Hiding your gambling activity from family members or close friends, or lying about the amount of money or time you spend gambling.
- Repeatedly trying and failing to cut back on or stop gambling despite wanting to do so.
- Gambling with increasingly large amounts of money in order to feel the same level of excitement as before.
Quick Self-Assessment
Ask yourself these questions honestly to gauge your current relationship with gambling
Have you ever gambled with money you could not afford to lose?
If yes, consider setting a strict deposit limit or a monthly budget for gaming entertainment on kikrya.
Do you find yourself thinking about gambling frequently even when you are not playing?
Preoccupation with gambling is one of the earliest indicators that the activity has moved beyond recreational enjoyment.
Have you tried to win back money you have lost on a previous gambling session?
Chasing losses is one of the most common and financially damaging patterns in problem gambling. Our session time-out tool can help break this cycle.
Has gambling caused any conflict, stress, or financial difficulty in your life in the past 30 days?
If yes, please consider taking a break. Our self-exclusion tool can be activated instantly by contacting kikrya support.
How to Use kikrya's Safety Tools
Follow these steps to set limits, activate time-outs, or request self-exclusion on kikrya
Log in to Your kikrya Account
Visit the kikrya Login page and sign into your account using your registered username and password. All responsible gaming tools are accessible from your account dashboard after login.
Go to Account Settings → Responsible Gaming
Inside your account dashboard, navigate to the "Responsible Gaming" section. Here you will find all limit-setting and time-out controls in one place, clearly labelled and easy to use.
Set Your Deposit Limit
Select your preferred deposit limit period — daily, weekly, or monthly — and enter the maximum amount in BDT (Bangladeshi Taka) that you wish to deposit within that period. The limit takes effect immediately. If you want to increase a limit later, a mandatory 7-day waiting period will apply.
Enable Session Time Limits or Reality Checks
Choose a maximum session duration or set a reality-check interval (e.g., every 30 minutes). kikrya will alert you when your threshold is reached so you can make a conscious decision about whether to continue playing or log out.
Request Self-Exclusion if Needed
If you need a more complete break, contact our support team via live chat, email at [email protected], or Telegram @kikryaofficial and request self-exclusion. Our team will activate your chosen exclusion period within minutes. During this period, you will not be able to log in, deposit, or receive promotional communications from kikrya.
Need to Talk? We Are Here
If gambling is causing you concern, our support team is ready to help — no judgement, no pressure
kikrya Responsible Gaming Support
Our dedicated support team is available 24/7 to help you activate any responsible gaming tool, answer questions about your account, or simply listen if you are going through a difficult time related to gambling. All communications are strictly confidential.
Play Responsibly
Ready to Play? Set Your Limits First on kikrya
Explore cricket betting, casino games, and slots on kikrya — and use our safety tools to keep every session enjoyable. 21+ only. Gambling involves financial risk.
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